When you create an official passport photo with us, you can rest assured with our 100% warranty.
This means that if, by any chance, the passport photo is not accepted, you are entitled to either create a new photo for free or request a refund.
We assume that you carefully read, review, and follow the instructions provided when creating the passport photo. We have made efforts to provide clearness photos and instructions on what to do and what not to do.
Our aim is to ensure that you obtain a high-quality passport photo that meets the requirements for official documents in one attempt. However, if you encounter any issues, we will never make it difficult for you to avail the guarantee. Your satisfaction is our top priority.
This means that if your passport photo is not accepted by the relevant authority, you have the option to either create a new passport photo for free or request a refund.
We want you to have peace of mind when using our product, knowing that we stand behind its quality and compliance with relevant requirements. Our 100% guarantee serves as a testament to our confidence in the excellence of our product and our commitment to your satisfaction.
When you cancel a payment or encounter an error, you will receive a notification email. If you make another attempt and successfully place the order, the payment will be deducted from that transaction.
What Are the Dimensions and Quality Requirements for U.S. Passport Photos?The dimensions and quality requirements for passport photos vary by country.
Within How Many Days Will I Receive the Passport Photos?We will promptly send the photos, guaranteed within 24 hours and usually within 2 hours. The photos will be shipped from our headquarters in The Netherlands, via regular mail without tracking.
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